Support and Maintenance
Every second, tens of thousands of customer questions and experiences get tweeted, posted and shared. GreenPath offers Salesforce support and maintenance services that provide clients with access to Salesforce experts for administrative and development issues with no long term commitments. We guarantee minimal risk and outstanding service to all our clients. Salesforce.com trusts and recommends us. All of our clients get the attention they deserve without the overhead and bureaucracy of larger consulting companies.
We combine onshore-offshore delivery to cut delivery costs without compromising the quality. We give our clients the flexibility to choose from day one exactly how they would like to work with us. Our services range from a single resource to a full-scale turn-key outsourcing solution.
What We Do
We will proactively monitor your Salesforce org, identify areas of improvement, recommend courses of action, develop best practices, and create an improvement plan.
Our ongoing administration and maintenance services include user management, security management, standard and custom object maintenance, data management, and package maintenance.
Often, custom development is required to realize the full potential of Salesforce. We have years of experience developing custom features for standard Salesforce applications.
End-user adoption is perhaps the most critical success factor in a CRM implementation. We offer comprehensive training and help desk support services to ensure high end-user adoption.
Service Cloud feedback
"You have to be totally connected with everyone who touches your brand."Read more →Angela Ahrendts, CEO - Burberry
"Everyone wants a voice. We make sure they’re heard."Read more →Cormac Hodgkinson, Director, Sales and Service - Vodafone
"Chatter lets us collaborate with our customers to make sure patient needs are met."Read more →Jonathan Green, Vice President of IT - DenMat